Support
We’re here to help you explore the universe.
Questions, feedback or a bug to report? Email us — we read every message.
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Frequently Asked Questions
What is Space?
Space is an interactive 3-D atlas of the observable universe. Every object — planets, stars, nebulae, galaxies, black holes and more — is placed in its true position in the sky and at its real distance, so you can explore the cosmos and see how far back in time you’re looking.
How do I navigate the 3-D view?
Drag with one finger to orbit, pinch to zoom, and tap any object to open its detail card. Use the “Home” button to return to the full view, and “Explore” to search the catalogue.
What is Cosmos Pro?
Cosmos Pro is an optional one-time purchase ($0.99) that unlocks the premium features forever — the guided Time Journey tour, Launch-from-Earth spacecraft flights, live NASA exoplanet data, and full catalogue search. It is not a subscription; you pay once and own it for life.
I bought Cosmos Pro but it’s locked on my other device.
Open the unlock screen and tap “Restore Purchase.” As long as you’re signed in with the same Apple ID used for the original purchase, your Cosmos Pro unlock will be restored at no extra charge.
Is my data private?
Space has no accounts and collects no personal data itself. The free version shows ads from Google AdMob, and Cosmos Pro removes them. See our Privacy Policy for full details.
Does the app work offline?
Yes. The full curated catalogue of 130+ objects is built into the app and works without a connection. An internet connection is only used to fetch the latest confirmed exoplanets from NASA.
Which languages are supported?
Space is fully bilingual in English and Arabic, including right-to-left layout. Tap the language button anytime to switch.
How accurate is the data?
Distances, positions and properties are verified against NASA, ESA and Gaia data. Objects are placed at their true sky coordinates on a logarithmic distance scale so the Moon and the cosmic horizon can share one navigable space.
Still need help?
Email [email protected] and we’ll get back to you as soon as we can. Please include your device model and iOS version if you’re reporting a problem.